Refund & Cancellation Policy

Subscriptions

You can cancel your subscription at any time from your account. Cancelling stops all future billing — you won't be charged again after your current billing period ends. The charge already made for your current period is final: once the edition for that period has been dispatched, it is non-refundable. If you cancel before that edition has shipped, contact us and we'll do our best to help.

One-Time Orders

Single-edition orders are final and non-refundable once the edition has shipped. If you need to change or cancel an order before it ships, contact us as soon as possible.

Damaged or Missing Editions

If your edition arrives damaged, or doesn't arrive within a reasonable time, contact us with your order details — we'll look into it and, at our discretion, offer a replacement.

How to Cancel

Cancel anytime from your account page, or through the Stripe billing portal linked there. No need to contact us unless you'd like help.

Questions

For anything not covered here, reach out via the contact page, or by mail to The Mail Club, Dubai, United Arab Emirates.